A career at Clean Ireland offers new, exciting and challenging opportunities.

Currently we have the following opportunities available:

 

Customer Service Representative

Clean Ireland Recycling are hiring for the position of Customer Service Representative:

Responsibilities:

  • Dealing directly with customers by telephone.
  • Answering customer’s queries promptly and effectively.
  • Accurate and efficient data entry to the relevant systems.
  • Responding to inbound customer calls/emails within agreed service levels.
  • Contributing to process improvements whenever possible.
  • Recording customer interactions and transactions.
  • Working as part of a team to achieve high customer service satisfaction.

Requirements:

  • Previous Customer Service/Call Centre experience.
  • Proficient IT skills (particularly in the use of Microsoft Office).
  • Ability to work well within a multi-skilled team.

The ideal candidate:

  • Will have a flexible approach to work and be capable of handling multiple priorities in a fast paced environment.
  • Will have an ability to work in a demanding front line service role as part of a client focused team.
  • Will be committed to high levels of client service and process improvement. You will have strong PC Skills – thorough knowledge of MS Word & Excel.
  • Will also have a high level of numeracy with excellent attention to detail, be highly organised, self-motivated and can pre-empt situations rather than waiting for instruction.
  • Will demonstrate strong interpersonal skills with an excellent telephone manner.
  • Will also have excellent verbal and written communication skills, high degree of professionalism, drive and enthusiasm.

Applications by email – admin@cleanirl.com

Closing date – Friday 23rd October 2020