Clean Ireland Recycling is committed to always listening to our customers views and comments.
Please see below some of the most frequently asked questions.
Your Customer ID or account number can be found on a recent invoice or on the labels on your wheelie bins. For help in finding your account number, please Click Here.
Yes. Each new customer is put into our average weight bracket per Wet Waste lift. If you exceed that weight, then your next bill will increase but likewise if the weights are lower then your next bill will reduce!
You can firstly manage your waste by monitoring the amount of waste you bring into your household. Try to choose less packaged products while shopping if possible. Increased diversion from your mixed waste bin of the appropriate material to your recycling and food waste bins will also help reduce your future bills further.
Please put all bins out the night before collection day and leave out until collected. Make sure all bins are placed on the kerbside and are visible from both directions. Do not time the trucks as collection schedule/time can vary.
All bins are collected on the same day every second week (except glass, please check your glass collection calendar online). Glass collection is available in certain areas only.
Our offices are open 9–5, Monday to Friday. We are closed Bank Holidays, Christmas Day and St. Stephen’s Day.
Yes, the only days we don’t collect are Christmas Day and St. Stephen’s Day. Any service disruption will be notified in advance.
To check account balance and expiry date, please ring 1890 361800, select option 2, option 1.
*€20 Minimum payment amount at Post Office.
Please Click Here for more information on the programme.
Brown paper bags for the 7 ltr kitchen food caddy are available at the cost of €3.50 for a bundle of 50 from our offices in Ennis, Shannon, Limerick and Cree. You do not always need to use the brown Clean Ireland bags though. You can also line your bins with newspaper or any paper bag. Please do not use plastic bags or biodegradable bags in the food bin as they do not decompose at the same rate. Use newspaper or paper bags only please.
You need to bring in your food waste bin to any of our offices and it will be replaced. For the bigger recycling and waste bins, please ring us directly on 1890 361800 and we will arrange to have them replaced.
Please email firstname.lastname@example.org or ring us on 1890 361800 and we will arrange for a replacement EASYPAY CARD to be sent out to you.
In the interest of Health & Safety, Clean Ireland Recycling will not collect glass in our regular Recycling bin.
If you live in certain areas of Clare, Limerick and Tipperary that are serviced by our glass collection service, please use the glass collection box provided. Alternatively take your glass to the local bottle banks.
The bin will be emptied on the MW side.
• Glass, metal, plastic, rubber, textiles, nappies, soil, rubble, or any other non-food types of waste.